The Drugs That You Sell, Are They From Reputable Drug Firms?


How Do I Return Something To Matio International?


We Don’t Accept Returns On Prescription Items, Because It’s Illegal For Us To Reuse Or Resell Them. If Your Prescription Order Was Damaged In Shipping Or If The Incorrect Item Was Shipped, Please E-Mail Us Immediately At Click For Mail. Please Include Your Order Tracking Number In Your E-Mail So That We May Assist You More Quickly.


We Do Not Ship To Following Countries Due To Custom / Delivery Issues.



Do We Ship To Germany Or Switzerland?


We Sincerely Regret But We Do Not Ship To Germany Or Switzerland Due To Custom / Delivery Issues. However, Most Of Our Customers From Germany Or Switzerland Place Their Orders By Providing Us A Shipping Address Of England Or France Where We Can Deliver The Order In An Approximate Time Of 5-15 Days. Please Do Contact Us If You Also Have A Shipping Address In England Or France.


I Am Having Trouble Ordering. Do You Have Detailed Ordering Instructions?


  • Search For The Medicine Using Our Brand / Generic Search Option On The Home Page. Or Browse Through Categories Through The ‘Categories’ Section. You May Also Use The Brand / Generic Search Option In The ‘Product Search ’ Section. Once You Have Found Your Product / S, Click On It And You Will Be Taken To The Next Level Of The Shopping Cart .
  • Add The Desired Quantity Of The Desired Product In The Box
  • Click On ‘Add To Cart’ Button
  • Repeat Steps 1-3 For More Selections
  • Once The Selection Is Complete, Click On Checkout And Provide Personal Information And Shipping Information


I Am Not Comfortable In Using Credit Card Online? Can I Fax My Credit Card Information?


We Value The Security Of Our Site. Our User Information Page And Credit Card Information Page Are Secure Pages. You Will Notice ‘Https:’ Instead Of The Usual ‘Http:’ In The Address Bar Of Your Browser. We Also Have
McAfee Secure Certifications
(Leading Certifications For E-Commerce Sites). We However Understand That There May Be Some People Who Are Still Uncomfortable In Sending Their Credit Card Details Over The Net. You Can Mail Us At Click For Mail For Any Clarifications.


Do I Need A Prescription To Purchase Drugs Online?


A Prescription Is Needed For Prescription Medicines. The Same May Be Sent By E-Mail (As A Scan).


Do You Ship To Canada Or Mexico?


We Sincerely Regret But We Do Not Ship To Canada Or Mexico Due To Custom / Delivery Issues. However, Most Of Our Clients Place The Order By Providing Us A US Shipping Address Where We Can Deliver The Order In An Approximate Time Of 5-15 Days.

Please Do Contact Us If You Also Have A US Shipping Address.


Why Should I Purchase From You Versus Another Online Pharmacy?


We Are The Only Online Pharmacy That Supplies Drugs From The Top Pharmaceutical Firms Of The United States From Outside Of The United States Where These Drugs Are Sold At A Much Lower Price. We May Also Provide Medicines Which Are Made By Leading Manufacturers Who Export To Most Countries.


Can I purchase more than 3 months supply at a time?


Medication shipments in some countries are restricted to three months’ supply unless medically necessary. Larger quantities may be shipped to countries based on the refill written by your doctor. However, for very large order you may be charged extra shipping fee than our normal fee. Moreover, we will contact you and get your confirmation before dispatch.


Can I request medicines with specific expiration dates in my order?


We by default, provide the medication with 6 months’ expiry date, if you are looking for longer expiration date, please contact us.


If I don’t see my prescription medication on your price list, does that mean it’s not available?


There are thousands of medications available in the market, but there might be a possibility that you may not find the product you are looking for on our website, as all products may not be listed here. But when you search for a product, please make sure to spell the correct product name. You may also contact us for your product query


Can I get a copy of my receipt for a particular order?


After logging into your account, please click on “My orders” for your order receipt.

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